Included in your FBA membership. This event is for Family Business Members and Advisor Members.
Get an inside look at Cold Xpress, a second-generation family business paving the way for sustainability in refrigerated transportation. Meet the Di Losa Family, go behind the scenes with them at their warehouse in Rowville, hear their story, and see how they are transforming the industry and offering comprehensive, dedicated services to their clients.
Cold Xpress was founded by John Di Losa in 1988 and was later joined by his three children: Jack, Jacinta, and Alex. They operate the most extensive and reliable last-mile regional network across Victoria and southern New South Wales.
During this special event, you will get an exclusive tour of their facility, hear from the family, including Founder and CEO John and his two sons, current COO Jack, and Operations Manager Alex. They will discuss the business's history, the succession transition from John to Jack, and their sustainability efforts in a high-energy-use industry.
This event is a chance to see how the Di Losa family has built and expanded their business over more than 35 years and become one of the industry's leading sustainability pioneers. It is also an opportunity to hear from Jack, an Emerging Leader in a Family Business award finalist.
What to expect:
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Facility Tour: Go behind the scenes at Cold Xpress and explore their operations, including their highly sustainable 8,000m² warehouse built in 2024 to expand capacity and reduce their carbon footprint.
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Family Business Story: Hear firsthand from John, Jack, and Alex about John starting the business and how Jack and his siblings have continued the legacy.
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Sustainability: They'll share the challenges they've overcome, why sustainability is a core priority, and their plans for continuous improvement.
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Engaging the Next Generation: Discover how Cold Xpress involved the next generation in the business, how the transition to leadership roles unfolded, and how the family has preserved their values across generations.
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Networking Opportunities: Connect with fellow family business owners and industry peers, share experiences, and build valuable relationships that can support your business's future growth.
Meet Cold Xpress
Cold Xpress is a family-owned business passionate about providing reliable refrigerated transportation solutions while leading the way in sustainability. They are best known for operating the most extensive and reliable last-mile regional network across Victoria and southern New South Wales, performing thousands of chilled and frozen deliveries in both metro and regional areas every day. Their team is dedicated to ensuring every client receives comprehensive and dedicated cold chain logistics that go above and beyond expectations, reflecting their family values of quality, innovation and operational excellence.
Founded by John Di Losa in 1988, Cold Xpress was established with a vision to provide businesses with dependable refrigerated transportation that acts as the distribution arm for manufacturers, food processors, agents and distributors. The business grew steadily, and John's three children, Jack, Jacinta, and Alex, joined the business, with Jack eventually becoming COO as the business expanded its reach and sustainability initiatives. Their trusted fleet delivers refrigerated goods to major supermarket chains, independent supermarkets, quick service restaurants, petrol stations and route trade Victoria-wide and beyond.
Today, Cold Xpress operates as one of the industry's leading sustainability pioneers, offering a comprehensive service where products are checked, rotated, stored or picked ready for delivery, with orders filled and delivered by refrigerated trucks and vans the next day. They have refined their system to achieve maximum time efficiency, often distributing products quicker than larger supermarkets' own warehouses, with same-day service frequently achieved. The business has successfully transitioned to include second-generation leadership under Jack, Jacinta, and Alex's guidance while maintaining the customer-first approach and operational excellence John established over 35 years ago.
Why Come Along?
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Gain exclusive insights into the operations of a successful family business.
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Learn first-hand from the family behind the business about their opportunities and challenges.
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Expand your network within the FBA community and enjoy a relaxed environment for learning, sharing, and connecting.
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Find inspiration and practical ideas for your own business.
Event Details
This event is being held at Cold Xpress' Rowville location. There is on-site parking available.
Please arrive promptly at 5:30pm and enjoy networking, a panel discussion and a tour of their state-of-the-art facility and warehouse. The Di Losa family will provide drinks and nibbles for you to enjoy.
If you have any questions, need assistance with registration, or require support on the day, please contact Rebecca Meyer at rmeyer@familybusiness.org.au. Alternatively, you can reach FBA's Office by calling 1800 249 357.
